Australia’s trusted communications partner for leading businesses
Your team, business and processes, streamlined by our world-class communications solutions.
Operational leaders: simplify and streamline your processes to do more with less
Fone Dynamics’ proven communications and analytics solution empowers businesses to do more with less. Leveraging your existing investments, you can simplify operational systems, make better staff and resourcing decisions, achieve greater efficiencies and reduce your costs for voice and SMS.
With fast and simple setup, self-service management portal, expert support, flexible rates and comprehensive reporting and analytics, you can integrate outbound and inbound voice and two-way SMS solutions into your business with minimal time and investment.
Why Fone Dynamics for operations?
Ultra-competitive rates
Access competitive rates for local, national and international voice calls and SMS.
Built for huge volumes
Our cloud platform is designed to manage high volumes of calls and messages without skipping a beat and can automatically scale to deal with sudden spikes.
Modern cloud-based infrastructure
Our platform runs on world-class cloud infrastructure, meets high security standards, features three availability zones for high uptime and is monitored 24/7 with zero tolerance for spam and scams.
Self-service management portal
Create new client and sub-accounts (by department) and manage all your customers in one place. Turn services on or off with a few clicks including functionality to provision/migrate local and national numbers, create call routing flows, provision SIP trunks, run SMS campaigns, manage access permissions, set up integrations, run real-time reports and more.
Integration with existing systems
We offer click-to-connect integrations with third-party platforms, a straightforward API for your developers to tap into, simple webhooks to automate specific triggers, and full-service builds for advanced custom integrations.
Reliable voice
Using Session Initiation Protocol (SIP) technology, we offer cost-effective, flexible and reliable voice services that allow you to use your existing telephony systems with the added features, control and flexibility of modern platforms. Proactive call monitoring and smart routing handles high-volume traffic at different times of the day/locations.
Integrated SMS
Easily build two-way SMS capabilities into your solutions with flexible options including via our management portal, email, SMPP or API. Benefit from features such as bursting, smart carrier routing and multiple redundancies for reliable delivery.
Campaign reporting
Access accurate analytics on the performance of marketing campaigns. Accurately measure call conversions and sales from inbound/outbound calls, SMS and specific campaign numbers down to individual engagement without manual attribution. Generate easy-to-read graphs and charts in the portal and drill down to key metrics like site visitors, clicks, calls, conversions and geo-location.
Fanatical 24/7 support
We back you up with expert technical support and round-the-clock customer service, flexibility and a can-do attitude.
Let us show you just how simple communications can be.
Call us on 1800 FONE DYNAMICS or request a demo today.
