Outbound and inbound voice calls remain key pillars of sales, marketing, service, customer experience and support, but too often they are disconnected from digital platforms. Now you can hit your operational and customer experience goals with an integrated voice platform that helps you track performance.
Scalable, customisable and highly available, our cloud-based voice suite is ideal for businesses of all sizes from SMEs up to enterprise call centres managing high call volumes in sectors such as financial services, retail, ecommerce and professional services.
Our powerful self-service management portal enables you to manage inbound phone numbers, campaigns, analytics and reporting in near real-time from anywhere. As a result, you can enhance your brand, streamline customer experiences and improve operational efficiencies.
Our inbound voice solutions help you make it easier for your customers to contact you. We offer and manage inbound numbers including local, 13, 1300, 1800, mobile numbers and Phonewords. You can also choose from our suite of value-added tracking, analytics, reporting, integration and call-handling services.
Our outbound voice solutions help you optimise how your business makes calls externally. Rather than using traditional phone lines, which can be expensive and restrictive, voice calls over the internet operate between computers, mobiles and traditional phone systems.
With Fone Dynamics you'll be able to self-manage inbound voice phone numbers, campaigns, analytics and reporting in real-time from anywhere. Accurately track static and dynamic numbers with a suite of analytics dashboards and reporting tools.
Fone Dynamic’s self-service management portal puts the power at your fingertips to manage your communications call routing and analytics in near real-time from anywhere. With our drag-and-drop flow designer you are empowered to take full control of your caller experience.
Make it easy for customers to contact you with memorable business numbers that can be used Australia-wide. We make it easy for businesses to set up, import and manage inbound phone numbers including local, 13, 1300, 1800, mobile numbers and Phonewords.
Let us show you just how simple communications can be.
Call us on 1800 FONE DYNAMICS or request a demo today.